Total PC Defender Removal Guide


See these forums for Guides/Assistance

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Statement From the Editor

If you have a question, ask in comment area, no sign in required

Click the Pic’s to Visit the Sites!

Read each guide at all links before starting the removal process so that you will know exactly what steps to take and which removal process is best for your issue

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Total PC Defender 2010 is a rogue anti-spyware program that is installed through the use of malware and Trojans. Once installed this rogue will be configured to start automatically when Windows starts. Once started, Total PC Defender will scan your computer and display numerous infections on your computer, but will not remove them until you first purchase the program. In reality, though, the infections this program states are present are either legitimate programs or fake files that do not exist on your computer. They are only showing you these files so that you will be scared into purchasing the program. Therefore, please do not purchase this program.

It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files suggested in this guide to another computer and then transfer them to the infected computer via a CD/DVD, external drive, or USB flash drive.If this is not possible, see the<<RescueCD>> section on home page.

Click to Enlarge

Step 1.

BleepingComputer’s Total PC Defender (Uninstall Guide)

Reboot your computer into Safe Mode with Networking. To do this, turn your computer off and then back on and immediately when you see anything on the screen, start tapping the F8 key on your keyboard. Eventually you will be brought to a menu similar to the one below:

Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. If you are having trouble entering safe mode, then please use the following tutorial: How to start Windows in Safe Mode

Please download Malwarebytes’ Anti-Malware to your desktop.

Malwarebytes’ Tutorial*****by Bleeping Computer

Malwarebytes’Total PC Defender Removal Guide

Microsoft How to Get Rid of Malware

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Rootkit Removal if Needed

How to Remove the TDSS,TDL3, or Alureon rootkit using TDSSKiller

Or ***Gmer***for rootkit’s

or*** HitmanPro***RootkitRevealer

Bleeping Computer’s    RootkitList

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If no luck See

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

OR

I’m infected – What do I do now?

Complete all the steps you can and post new topic—HERE

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The tools needed for this removal are:

ATF For cleaning of Temp Files & the Java cache

See Screenshots

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Please download Malwarebytes’ Anti-Malware to your desktop.

Click the Free Version

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Update Malwarebytes’ Anti-Malware
    • Launch Malwarebytes’ Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.

Malwarebytes’ Tutorial

If Malwarebytes’ will not install see*****HERE*****

Or*****HERE*****

When Malwarebytes’ will not run see*****HERE*****

Common Issues,Questions,and their Solutions

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Step 2. If Needed


SUPERAntiSpyware Tutorial

When SUPERAntiSpyware will not install or run see*****HERE*****

SUPERAntiSpyware Online Safe Scan

SUPERAntiSpyware Portable Scanner can be downloaded from a different computer and run on the infected computer. The scanner does NOT install anything on your Start Menu or Program Files and does NOT need to be uninstalled. It runs from the CD and requires NO internet connection. If the infected computer can not download, then this is a solution. Simply download the portable scanner and copy it to a USB/CD. NOTE: The portable scanner is random named to prevent the malware from stopping the scanner from running. For more software similar to this see the RescueCD software section on home page which scan an infected system and can recover personal data due to infection/defective or failing hard drive.

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Dr.Web CureIt!

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Ccleaner for a good clean-up

Screenshots

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Step 3.

Uninstall all Adobe software and Java and install the latest versions

Adobe—>HERE

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Use JavaRa to clean out old versions of Java>HERE

Then look for the following Java folders and if found delete them.
C:\Program Files\Java
C:\Program Files\Common Files\Java
C:\Windows\Sun
C:\Documents and Settings\All Users\Application Data\Java
C:\Documents and Settings\All Users\Application Data\Sun\Java
C:\Documents and Settings\username\Application Data\Java
C:\Documents and Settings\username\Application Data\Sun\Java

Then install new Java—>HERE

  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cacheLeave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

To test your Java Run-time, you may go to this page HERE

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Step 4

Clean System Restore

Four steps to this. #1. Have your antivirus open and set to full scan and running or the ESET Online scanner below. #2. Turn off system restore. #3. Launch ATF and clean until “No Files Cleaned”. #4. When scan is finished, turn system restore back on and create a restore point.

NOTE: Make sure that your computer is clean before taking these steps.

See below for instructions on how to use System Restore.

XP

VISTA

WINDOWS 7

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NOTE
If you are having problems connecting your computer to the Internet after removing malware or spyware,

Try this Winsock Fix

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If you are still having issues see

When should I re-format?

Virut and other File infectors-Throwing in the Towel?

How to Start Windows in Safe Mode

How to use the Task Manager

How to use the Microsoft Malicious Software Removal Tool

How to Install, reinstall, or uninstall Windows

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Online Scanners

That Detect and Remove for Free!

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Manual Removal Section   Caution,Mistakes here can cause operating system failure.  😦

Total PC Defender Associated Files:

c:\Program Files\Total PC Defender
c:\Program Files\Total PC Defender\Total PC Defender.exe
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Total PC Defender.lnk
%UserProfile%\Desktop\Total PC Defender.lnk
%UserProfile%\Start Menu\Total PC Defender
%UserProfile%\Start Menu\Total PC Defender\Total PC Defender.lnk

Total PC Defender Windows Registry Information:

HKEY_CURRENT_USER\Software\
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\Total PC Defender

Issues that “may” be in a HijackThis log:

O4 – HKLM\..\Run: [Total PC Defender] C:\Program Files\Total PC Defender\Total PC Defender.exe
O4 – HKLM\..\Run: [Total PC Defender 2010] C:\Program Files\Total PC Defender 2010\Total PC Defender 2010.exe

Have your HijackThis log analyzed*****HERE*****Copy your log and paste it in the box at the site and wait for the results. Scroll down the page and you will see a detailed description of each entry and suggestion actions to take,if any, with each, but before you do use SystemLookup below to double check the results. A mistake here can cause Operating System Failure!

Use*****SystemLookup*****as a reference resource for HijackThis

HijackThis Tutorial*****by BleepingComputer

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If you run across a file that is not being detected or removed, you can upload the file to*****VIRUSTOTAL*****and they will analyze it and when the results are shown, it will give a list of which software is detecting the threat and which are removing it, kinda takes the guess work out of the equation.

Jotti’s Malware Scan

Dr. Web Online Check

Kaspersky File Scanner

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Other Useful Infromation:

Virus Identification Resources

Security Software, Online Scanners and Virus Removal Tools

Video on “How to Remove Malware for Free” by Mirzo’s

Forums

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Posted February 17, 2010 by Wide Glide in Virus Removal

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