Live Security Suite Removal Guide


See these Forums for Guides/Assistance


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Statement From the Editor

If you have a question, ask in comment area, no sign in required

Click the Pic’s to Visit the Sites!

Read each guide at all links before starting the removal process so that you will know exactly what steps to take and which removal process is best for your issue

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Live Security Suite is a program that pretends to be an anti-spyware program, but in reality is a computer infection. This program is designed to scare you into thinking that you have a computer infection by showing fake security alerts and scan results in the hopes that you will then purchase the program. When installed, Live Security Suite will be configured to start automatically when your computer starts. Once started it will scan your computer and state that your computer has numerous infections on it, but will not allow you to remove any of these infections until you first purchase the program. The files that Live Security Suite detects, though, are not actually real files and they do not exist on your computer. It is only displaying these fake results to scare you into purchasing the program.

It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files suggested in this guide to another computer and then transfer them to the infected computer via a CD/DVD, external drive, or USB flash drive. A CD+R is best because it is read only and will prevent infecting the clean computer you have downloaded from if you have to use it to get more downloads.

Start here:

Bleeping Computer’s Live Security Suite (Uninstall Guide)

Before you can do anything you must first end the processes that belong to Live Security Suite so that it does not interfere with the cleaning procedure.

RKill – What it does and What it Doesn’t – A brief introduction to the program

Rkill Download Links

Rkill.com
Rkill.exe

iExplore.exe

rkill.pif

rkill.scr

uSeRiNiT.exe

WiNlOgOn.exe

#1. do not turn off computer until after running Malwarebytes when using rkill or the process will have started again and you will have to start over.

#2. DO NOT USE ON A CLEAN COMPUTER as it could damage certain legit security programs. Disable all security software if possible to run

#3.Vista and Windows 7 users, right click and click run as administrator.

Disable security software before using rkill

How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs

Download ATF For cleaning of Temp Files & the Java cache

See Screenshots

Now you should download Malwarebytes’ Anti-Malware, or Mbam


Please download Malwarebytes’ Anti-Malware to your desktop.

The Free Version

Once downloaded, close all programs and Windows on your computer, including this one.

  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:
    • Update Malwarebytes’ Anti-Malware
    • Launch Malwarebytes’ Anti-Malware
  • Then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform full scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.

See the Tutorial for specific instructions.

Malwarebytes’ Tutorial *****by Bleeping Computer

Malwarebytes’ Tutorial*****by VMSAR

If Malwarebytes’ will not install see*****HERE*****

Or*****HERE*****

When Malwarebytes’ will not run see*****HERE*****

Common Issues,Questions,and their Solutions

Microsoft How to Get Rid of Malware

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Step 2. If Needed But Suggested

The Free Version

SUPERAntiSpyware Tutorial

When SUPERAntiSpyware will not install or run see*****HERE*****

SUPERAntiSpyware Online Safe Scan

SUPERAntiSpyware Portable Scanner can be downloaded from a different computer and run on the infected computer. The scanner does NOT install anything on your Start Menu or Program Files and does NOT need to be uninstalled. It runs from the CD and requires NO internet connection. If the infected computer can not download, then this is a solution. Simply download the portable scanner and copy it to a USB/CD. NOTE: The portable scanner is random named to prevent the malware from stopping the scanner from running. For more software similar to this see the RescueCD software section on home page which scan an infected system and can recover personal data due to infection/defective or failing hard drive.

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Dr.Web CureIt!

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Ccleaner for a good clean-up

Screenshots

Ccleaner Documentation

<<<<<<<<<<>>>>>>>>>>

Step 3.

Uninstall all Adobe software and Java and install the latest versions

Adobe—>HERE

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Use JavaRa to clean out old versions of Java>HERE

Then look for the following Java folders and if found delete them:

C:\Program Files\Java
C:\Program Files\Common Files\Java
C:\Windows\Sun
C:\Documents and Settings\All Users\Application Data\Java
C:\Documents and Settings\All Users\Application Data\Sun\Java
C:\Documents and Settings\username\Application Data\Java
C:\Documents and Settings\username\Application Data\Sun\Java

Then install new Java—>HERE

  • After the install is complete, go into the Control Panel (using Classic View) and double-click the Java Icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button
    • There are two options in the window to clear the cacheLeave BOTH Checked
        Applications and Applets
        Trace and Log Files
    • Click OK on Delete Temporary Files Window
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
    • Click OK to leave the Temporary Files Window
    • Click OK to leave the Java Control Panel.

To test your Java Run-time, you may go to this page  HERE

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Step 4

Clean System Restore

Four steps to this. #1. Have your antivirus open or use the ESET Online Scanner below and set to full scan and running. #2. Turn off system restore. #3. Launch ATF and clean until “No Files Cleaned”. #4. When scan is finished, turn system restore back on and create a restore point.

NOTE: Make sure that your computer is clean before taking these steps.

See below for instructions on how to use System Restore.

XP

VISTA

WINDOWS 7

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NOTE
If you are having problems connecting your computer to the Internet after removing malware or spyware,

Try this Winsock Fix

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For Rootkit Removal if needed

How to Remove the TDSS,TDL3, or Alureon rootkit using TDSSKiller

Or ***Gmer***for rootkit’s

or*** HitmanPro***RootkitRevealer

Bleeping Computer’s    RootkitList

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If no luck See

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

OR

I’m infected – What do I do now?

Complete all the steps you can and post new topic—HERE

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If you are still having issues see

Virut and other File infectors-Throwing in the Towel?

When should I re-format?

How to Start Windows in Safe Mode

How to use the Task Manager

How to use the Microsoft Malicious Software Removal Tool

How to Install, reinstall, or uninstall Windows

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Online Scanners

That Detect and Remove for Free!

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Manual Removal Section Caution, a mistake here could cause operating system failure

Live Security Suite Associated Files:

c:\Documents and Settings\All Users\Desktop\Live Security Suite.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Live Security Suite
c:\Documents and Settings\All Users\Start Menu\Programs\Live Security Suite\Live Security Suite Home Page.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Live Security Suite\Live Security Suite.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Live Security Suite\Purchase Licence.lnk
c:\Documents and Settings\All Users\Start Menu\Programs\Live Security Suite\Purchase License.lnk
c:\Program Files\Live Security Suite
c:\Program Files\Live Security Suite\activate.ico
c:\Program Files\Live Security Suite\Explorer.ico
c:\Program Files\Live Security Suite\LiveSS.exe
c:\Program Files\Live Security Suite\unins000.dat
c:\Program Files\Live Security Suite\uninstall.ico
c:\Program Files\Live Security Suite\working.log
c:\Program Files\Live Security Suite\db
c:\Program Files\Live Security Suite\db\DBInfo.ver
c:\Program Files\Live Security Suite\db\ia080614.db
c:\Program Files\Live Security Suite\db\lists.ini
c:\Program Files\Live Security Suite\db\WMILib.dll
c:\Program Files\Live Security Suite\Languages
%UserProfile%\Application Data\Live Security Suite
%UserProfile%\Application Data\Live Security Suite\settings.ini
%UserProfile%\Application Data\Live Security Suite\uill.ini
%UserProfile%\Application Data\Live Security Suite\unins000.exe
%UserProfile%\Application Data\Live Security Suite\Uninstall Live Security Suite.lnk
%UserProfile%\Application Data\Live Security Suite\db
%UserProfile%\Application Data\Live Security Suite\db\config.cfg
%UserProfile%\Application Data\Live Security Suite\db\Timeout.inf
%UserProfile%\Application Data\Live Security Suite\db\Urls.inf
%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Live Security Suite.lnk
%UserProfile%\Desktop\Live Security Suite.lnk
%UserProfile%\Desktop\LiveSS.exe.txt
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iGSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iMSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Internet Explorer\iPSh.png
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\pguard.ini
%UserProfile%\Local Settings\Application Data\Microsoft\Windows\services.exe

Live Security Suite Windows Registry Information:

HKEY_CURRENT_USER\Software\Live Security Suite
HKEY_LOCAL_MACHINE\SOFTWARE\Live Security Suite
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Live Security Suite_is1
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\taskmgr.exe
HKEY_CURRENT_USER\Software\Microsoft\FTP “SearchDir” = “C:\Program Files\Live Security Suite\”
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer “PrS” = “http://gen-avpay.com/choose/?productid=GENAV3&uid=0&machineid=c3f92274b4b15694ae2311bd2316c727&#8221;
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer “uniname” = “Live Security Suite_is1”
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run “Live Security Suite”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center “AVPath” = “\\.\root\SecurityCenter:AntiVirusProduct.instanceGuid=”{653E64F8-62B6-4F96-B22D-4FFC6E44130E}””
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent “URLSS[2.0.3.0]”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center “FirewallDisableNotify” = “0”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center “FirstRunDisabled” = “0”
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center “UpdatesDisableNotify” = “0”

Issues that “may” be in a HijackThis log:

O4 – HKCU\..\Run: [Live Security Suite] “C:\Program Files\Live Security Suite\LiveSS.exe” /s

Have your HijackThis log analyzed*****HERE*****Copy your log and paste it in the box at the site and wait for the results. Scroll down the page and you will see a detailed description of each entry and suggestion actions to take,if any, with each, but before you do use SystemLookup below to double check the results. A mistake here can cause Operating System Failure!

Use*****SystemLookup*****as a reference resource for HijackThis

HijackThis Tutorial*****by BleepingComputer

Post your HijackThis log  HERE and I will advise what needs to be done. Please read the Tutorial so that you have a understanding of how this works.

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If you run across a file that is not being detected or removed, you can upload the file to*****VIRUSTOTAL*****and they will analyze it and when the results are shown, it will give a list of what software’s are detecting the threat and which are removing it, kinda takes the guess work out of the equation.

More to use

Jotti’s Malware Scan

Dr. Web Online Check

Kaspersky File Scanner

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Other Useful Infromation:

Virus Identification Resources

Security Software, Online Scanners and Virus Removal Tools

Video on “How to Remove Malware for Free” by Mirzo’s

Forums

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Posted May 15, 2010 by Wide Glide in Virus Removal

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